SHIPPING POLICY

At Thread Ornates, every piece of jewellery is carefully handcrafted, packed, and prepared with love. We take great care to ensure your order reaches you safely and on time.

Processing Time

All orders are processed within 3–5 business days. Since our jewellery is handmade, some orders may require additional time for careful crafting and finishing. We will keep you informed in case of any unexpected delay.

Shipping Methods

We ship through trusted courier partners. Available shipping options and charges will be displayed at checkout.

Domestic Delivery – India

  • Standard Delivery: Typically 5–7 business days after dispatch.
  • Delivery timelines may vary depending on the destination, courier service, and other unforeseen circumstances.
  • Please note that processing time is additional to the delivery time.

International Shipping

  • International delivery typically takes 7–21 business days after dispatch.
  • Delivery timelines may vary depending on the destination and courier service.
  • Any customs duties, import taxes, or additional charges applicable in the destination country are the responsibility of the customer.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation with tracking details. You can use the tracking number to follow your shipment through the respective courier partner.

Lost or Damaged Orders

We take utmost care while packing every order. If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date with your order details and any relevant photos or videos. We will review the issue and work with you to find an appropriate resolution.

Delivery Delays

Delivery timelines are estimates and may be affected by factors beyond our control, including weather conditions, courier delays, public holidays, or incorrect address details. Thread Ornates cannot be held responsible for delays caused by the courier service or circumstances outside our control.

Thank You for Supporting Handmade

Every Thread Ornates piece is handcrafted with care, creativity, and attention to detail.

Thank you for choosing Thread Ornates and supporting handmade jewellery. Your order helps us continue creating beautiful, thread-crafted pieces made with love.